Welcome to IFLORA INFO PVT. LTD.
At IFLORA INFO PVT. LTD., we prioritize the privacy and security of our clients, subscribers, and website visitors. This Privacy Policy details how we collect, store, use, and protect your personal information, client database credentials, and communications data when you use our platform, purchase our physical Smart NFC Tap Cards, subscribe to our SaaS applications (MyEventSetu, Ifloriana, Insure CRM, and iFlora HRMS), or utilize our digital marketing and Meta WhatsApp API configurations (Sendzyy). By engaging with our services, you consent to the data collection and usage practices described below.
1. Information We Collect
We collect information directly from you when you register an account, order customized products, hire us for IT development, or interact with our support teams. This includes personal identifiers such as your name, email address, telephone number, billing details, business registration information, and custom logo assets.
We also automatically gather analytics such as IP addresses, browser types, device information, and usage statistics to improve user experiences on our platform, identify server errors, and prevent security vulnerabilities.
2. How We Use Collected Information
We use the collected information to deliver, maintain, and upgrade our SaaS tools and custom software. This includes processing payments, delivering physical NFC Tap Cards, setting up and managing Meta WhatsApp Business API channels, and handling digital marketing campaigns.
Additionally, we use contact details to issue billing invoices, answer support tickets, prevent fraudulent transactions, and send service updates or promotional newsletters (which you can opt out of at any time).
3. Data Protection & Security Measures
We implement industry-standard encryption, SSL protocols, and secure firewall systems to safeguard your personal data and proprietary source codes. Database access is strictly restricted to authorized development personnel under non-disclosure obligations.
However, while we take all reasonable precautions, no transmission over the internet or cloud storage server is 100% secure, and we cannot guarantee absolute security against highly sophisticated cyber security threats.
4. Use of the Platform & Data Sharing
We do not sell, rent, or trade your personal information to third parties. We share data only with trusted service providers who assist us in operating our platform, such as hosting companies (AWS, Google Cloud), payment gateways, and official API providers like Meta for WhatsApp messaging.
When using this website, you represent and warrant that you will comply with all data sharing boundaries:
- Your use of the platform is for your own personal or authorized business use.
- You will not copy, reproduce, modify, distribute, or reverse-engineer any content or software from this platform.
- You will not upload any malicious code, viruses, or use automated systems (like bots or scrapers) to extract data from our site.
- You will not post defamatory, abusive, or infringing content on the platform.
- You will not engage in any activity that interferes with or disrupts the platform or connected networks.
5. Client Database & SaaS Ownership
When subscribing to our SaaS systems (e.g., MyEventSetu, Ifloriana, iFlora HRMS), you retain full ownership of all client lists, payroll information, and internal database records uploaded to your portal.
IFLORA acts solely as a data processor and will not access or use your customer databases except to resolve technical issues or complete migrations at your explicit request.
6. Cookies and Tracking Technologies
Our website and SaaS dashboards use cookies to enhance navigation, analyze traffic patterns, and remember your session preferences.
You can manage or disable cookies through your browser settings, though doing so may limit your access to certain portal features and personalized content.
7. Your Legal Rights & Data Access
You have the right to request access to the personal data we hold about you, request corrections to inaccurate records, or ask for the deletion of your account information.
To exercise these rights, please contact our support team. We will process all valid requests in compliance with applicable Indian data protection laws.
8. Updates to this Policy & Contact Info
We reserve the right to modify this Privacy Policy at any time. Any revisions will become effective immediately upon posting on this page. If you have any questions, concerns, or feedback regarding our privacy practices, please contact us at info@iflorainfo.com or visit our office at D&C Capstone, Kalgi Cross Road, Ellisbridge, Ahmedabad, Gujarat 380006.